FastTrain

Yes, it goes without saying that managers need good interpersonal skills; but which skills are most important in a manager?

This debate could run and run; ultimately it is down to the needs of the moment, but here is our suggested list of key skills in order of priority:

1. The ability to give clear and unambiguous messages.

2. The ability to listen, especially active listening.

3. The ability to provide feedback in an open, constructive and diplomatic way.

4. The ability to set goals. That in itself is not enough, those goals have to be motivating, achievable but at the same time stretching the team member.

5. Good leadership skills. That means being able to think strategically and then to pass on that vision to team members whilst using a collaborative and consultative style.

6. The ability to persuade – actually not just persuade but also help the team to make it their idea and run with the preferred course of action.

7. Running successful team meetings which are short, relevant and leave people feeling involved and empowered.

Have we missed anything? Are there other skills that should be in there? Is the order of priority correct?